Work at Wraptite

Inside Sales and Customer Service/Order Entry

Wraptite Team
June 3, 2024

SUMMARY:
This position requires performing inside sales and performing order entry, resolving any customer issues, providing samples, and following up with all the above parties as and when needed.

Primary Responsibilities:

Will need to know about our products and customers.
Will make calls to prospective and current customers
Will process orders and address any customer/product issues.
Will handle all samples and misc. requests from the customer.
Will manage any complaints from the customer by working with the inside team and the customer.
Will follow up on quotes/ samples and regular business with the customers as well as the reps.
Will work in a safe manner and ensure all safety rules and processes are followed

Requirements:

UnderGrad or Associate Degree in Business is preferred
Prior Experience in customer service in a B to B or B to C environment is preferred.
Should be familiar with computers and MS Office

Eligibility:

Full Time
Hours worked: 40 hours
Overtime only with Prior Approval
Schedule: 8 hour shift (Monday to Friday)
Supplemental pay types: Bonus opportunities
Work setting: At Office

Experience:

Prior Experience in customer service in a B to B or B to C environment is preferred.
Data entry: 1 year of experience (preferred)
Customer service: 2 years of experience (preferred)

Salary:
Pay: $40,000.00 - $42,000.00 per year

Location:
Solon, OH 44139

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Contact Info

First Name: *

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Availability

Date available to start: *

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Hours desired? *

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Shift desired? *

6am-6pm

8am-5pm

6pm-6am

If a current employee referred you to this position, what is his/her name?

Have you been employed by Jainco Products or Wrap Tite before? *

Yes

If yes, what was your position?

When was your end date?

Eligibility

Do you have the legal right to work in the US? *

Yes

Are you over 18 years of age? *

Yes

Education

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Yes

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Do you have any past employment history? *

Yes

Employment History (Please list most recent to oldest) – It is mandatory to mention employment history if you have any.

1. Employer Name:

Address:

Supervisor's Name:

Job Title:

Start Date:

End Date:

Hourly Rate/Salary:

Reason for leaving:

2. Employer Name:

Address:

Supervisor's Name:

Job Title:

Start Date:

End Date:

Hourly Rate/Salary:

Reason for leaving:

3. Employer Name:

Address:

Supervisor's Name:

Job Title:

Start Date:

End Date:

Hourly Rate/Salary:

Reason for leaving:

Attachments

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Applicant's Statement/Signature
-READ CAREFULLY BEFORE SIGNING - IF YOU ARE HIRED, THE FOLLOWING BECOMES PART OF YOUR OFFICIAL EMPLOYMENT RECORD AND PERSONNEL FILE.

I authorize investigation of all statements contained in this application. I understand that misrepresentation or omission of facts called for are grounds for a refusal to offer employment or a cause of dismissal if hired.

I agree that any claim or lawsuit relating to my service with Wrap Tite, Inc. and affiliates must be filed no more than three (3) months after the date of the employment action that is the subject of the claim or lawsuit. I waive any statute of limitations to the contrary.
I waive trial by jury in any litigation arising out of, or relating to, my employment with Wrap Tite, Inc., Packaging Material Direct or Jainco Products, Ltd., including claims of wrongful or retaliatory discipline or discharge; claims of age, sexual, sexual orientation, religious, pregnancy or racial discrimination; claims under Title VII of the Civil Rights Act, Title IX, Americans with Disabilities Act, Age Discrimination in Employment Act, Employee Retirement Income Security Act, Fair Labor Standards Act, and all other applicable non–discrimination, employment or wage and hour statutes.

I agree that by entering my name in the below text box, I am electronically signing the application.

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Apply for Job

Contact Info

Availability

Eligibility

Education

Employment History (Please list most recent to oldest) – It is mandatory to mention employment history if you have any.

Attachments

Applicant's Statement/Signature -READ CAREFULLY BEFORE SIGNING - IF YOU ARE HIRED, THE FOLLOWING BECOMES PART OF YOUR OFFICIAL EMPLOYMENT RECORD AND PERSONNEL FILE.

Departments

Applicant's Statement/Signature
-READ CAREFULLY BEFORE SIGNING - IF YOU ARE HIRED, THE FOLLOWING BECOMES PART OF YOUR OFFICIAL EMPLOYMENT RECORD AND PERSONNEL FILE.